Terms & conditions
What you're agreeing to when you enrol your child with Direct Learning Academy. Last updated June 2025.
By enrolling your child at Direct Learning Academy (DLA), you agree to the following Terms and Conditions. These outline the expectations, policies, and procedures that ensure a consistent and high-quality educational experience for all students.
DLA provides tutoring in English, Maths, and Science for students aged 5-18, across all major exam boards.
Sessions follow a structured Scheme of Work developed by qualified subject specialists to support academic progress.
Classes operate on weekends at the following times: Saturday 10:00 AM - 12:00 PM, Saturday 12:00 PM - 2:00 PM, and Sunday 10:30 AM - 12:30 PM.
Parents are responsible for ensuring students arrive on time and are collected promptly.
Regular attendance is essential for student progress.
Parents must notify the centre in advance of any absences.
Repeated lateness or unexplained absences may result in a review of the student's place at the centre.
Students are expected to behave respectfully toward staff and peers.
Disruptive behaviour, bullying, or non-compliance with instructions may result in disciplinary action, including possible withdrawal from classes.
Fees must be paid at the start of each payment cycle as advised.
Failure to pay on time may result in suspension of tuition services until payment is received.
It is the responsibility of the parent/guardian to ensure payments are made on time to avoid disruption to the student's learning.
No refunds will be given for missed or late classes.
In exceptional circumstances (e.g. long-term illness), partial credit may be considered at management's discretion.
DLA communicates with parents via a dedicated WhatsApp group for updates on classes, holidays, and payments.
Parents should ensure they are added to the group by messaging 07842 566 512.
Urgent or private matters may be communicated via direct message or phone.
DLA is committed to maintaining a safe and secure learning environment.
Parents must inform the centre of any relevant medical conditions, allergies, or special educational needs.
Data is used only for administrative, educational, and safety-related purposes and will not be shared without consent.
In addition to this document, parents must read and sign the full Terms & Conditions form online before tuition begins.
Submission of the online form constitutes formal acceptance of all academy policies.
By ticking "I agree to the terms & conditions" on the registration form, you confirm that:
